What is the eGRACS Framework?

The eGRACS Framework is an integrated set of controls and practices designed to govern every aspect of your organization’s ICT operations. It’s based on a highly flexible, tiered structure that enables you to scale it according to your organization’s maturity, size, and goals.

The Problem with Traditional Frameworks

In the past, governance frameworks have been too abstract or too rigid. They often focus on compliance checkboxes without offering a clear path to strategic value. What’s worse, many traditional frameworks fail to acknowledge the rapid pace of technological evolution and the ever-changing regulatory landscape. This leaves organizations struggling to adapt, respond to new threats, and seize new opportunities.

You can’t afford to let your governance framework hold you back — it needs to evolve as quickly as your business does.

That’s where the eGRACS Framework stands apart. It’s designed for the modern world of fast-moving business, where agility and security need to go hand in hand. It’s a framework that evolves with your organization — and empowers your teams to manage risk, compliance, and governance with precision and flexibility.

The eGRACS Framework: Built for Reality

The eGRACS Framework isn’t theory. It’s the result of 30+ years of hands-on analysis across four industries (finance, government, hospitality, insurance) and three continents. This is a control structure that wasn’t dreamed up in a boardroom — it was forged in the complexity of real organisations.

At its center are 120 unified ICT controls, hand-selected for their effectiveness and relevance to medium and large enterprises. But it’s not the number that matters — it’s the design. It’s tiered fractal structure lets it grow with you — adjusting as your organization matures, rather than becoming obsolete as your needs evolve.

The Four Tiers of Control

Instead of flat lists or arbitrary groupings, the eGRACS Framework operates as a four-tiered hierarchy of control sets:

• Core Tier: The 3 foundational controls — Manage Demand, Deliver Solution, Manage Capability.
• Strategic Tier: 9 controls that expand each Core control into a strategic focus area.
• Operational Tier: 27 actionable controls for real-world execution.
• Tactical Tier: 81 hands-on controls that encompass key tools and techniques.

This tiered design and pyramid-shaped hierarchy of eGRACS Framework enables scalable, contextual governance. This cascading structure enables top-down governance when setting vision — or bottom-up transformation when fixing processes in the trenches.

Real Use, Real Flexibility

Unlike static frameworks, the eGRACS Framework is designed to be tailored and evolved based on organisational maturity, size, and regulatory needs. You can:

• ⌛Implement from the top (Core to Tactical) — to enforce strategic alignment.
• ⏳Implement from the bottom (Tactical to Core) — to build maturity iteratively.

Most organisations do both — using the eGRACS Framework as a diagnostic, design, and implementation scaffold simultaneously.

The Real Power: Alignment

With the eGRACS Framework, your risk register, your security controls, your audit questions, and your compliance obligations don’t live in separate universes. They flow from the same core system — and inform each other, automatically.

This means:

• 🏃‍➡️ Faster audits with fewer gaps
• 🧗 Risk controls that support actual business goals
• 🚣Governance that drives, not delays, innovation

In short, it means governance that works as a system — not as a spreadsheet.

Want to see how the eGRACS Framework looks inside your organisation?

Explore a Framework Video

Next up: How the eGRACS Model makes the Framework speak the language of your industry, geography, and regulation — from ISO 27001 to HIPAA, from GDPR to the EU AI Act.

🔙 The Golden Triangle   🔜 The eGRACS Model