π Governance Without Metrics Is Guesswork
Governance frameworks and models are criticalβbut without measurement, they lack direction. eGRACS solves this by integrating real-time KPIs, dashboards, and performance metrics into your ICT governance method.
π― What Should You Be Measuring?
Governance KPIs must be tied to actual risk and performance. With eGRACS, organizations typically track:
- Policy implementation rate
- Control testing success rate
- Number and severity of compliance exceptions
- Time-to-resolution for governance tasks
- Board and audit reporting frequency
π Dashboards for Transparency and Trust
eGRACS includes configurable dashboards for executives, auditors, risk managers, and operations teams. These dashboards show:
- Live control status across governance domains
- Risk heatmaps and exception trends
- Audit trail visibility with evidence tracking
- Strategic KPIs aligned to business outcomes
π§ A Real Use Case
A multinational logistics firm used eGRACS dashboards to unify governance metrics across 14 regions. Within 6 months:
- Compliance visibility improved 3x
- Manual reporting tasks reduced by 70%
- Executive risk reviews moved from quarterly to monthly
π Metrics That Drive Improvement
With eGRACS, performance metrics donβt just reportβthey improve governance. Teams learn from gaps, leaders adjust priorities, and compliance becomes a continuous feedback loop.
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