📊 Governance Without Metrics Is Guesswork
Governance frameworks and models are critical—but without measurement, they lack direction. eGRACS solves this by integrating real-time KPIs, dashboards, and performance metrics into your ICT governance method.
🎯 What Should You Be Measuring?
Governance KPIs must be tied to actual risk and performance. With eGRACS, organizations typically track:
- Policy implementation rate
- Control testing success rate
- Number and severity of compliance exceptions
- Time-to-resolution for governance tasks
- Board and audit reporting frequency
📈 Dashboards for Transparency and Trust
eGRACS includes configurable dashboards for executives, auditors, risk managers, and operations teams. These dashboards show:
- Live control status across governance domains
- Risk heatmaps and exception trends
- Audit trail visibility with evidence tracking
- Strategic KPIs aligned to business outcomes
🧠 A Real Use Case
A multinational logistics firm used eGRACS dashboards to unify governance metrics across 14 regions. Within 6 months:
- Compliance visibility improved 3x
- Manual reporting tasks reduced by 70%
- Executive risk reviews moved from quarterly to monthly
🔄 Metrics That Drive Improvement
With eGRACS, performance metrics don’t just report—they improve governance. Teams learn from gaps, leaders adjust priorities, and compliance becomes a continuous feedback loop.
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